biuan SAP® BUSINESS ONE SDK
SQL Service / Service Call Solutions
API Knowledge Base Solutions

Description

KnowledgeBaseSolutions is a business object that represents the knowledge base solutions in the Service module.

This object enables you to:

  • Add a solution to the knowledge base.
  • Retrieve a solution from the knowledge base by its key.
  • Update a solution in the knowledge base.
  • Remove a solution from the knowledge base.
  • Save the object in XML format.

Source table: OSLT.

Object Model

KnowledgeBaseSolutions
UserFields
Fields
Field
ValidValuesValidValue
AttachmentsAttachment
Browser (DataBrowser)
Recordset
FieldsField
Command

Remarks

Mandatory field in SAP Business One: Solution.

To display the form in the application:

  • Select Service --> Knowledgebase Solutions.

See Also

SAP® B1 DI-API C# definition

public class KnowledgeBaseSolutionsClass : IKnowledgeBaseSolutions, KnowledgeBaseSolutions { public virtual int AttachmentEntry { get; set; } public virtual SAPbobsCOM.Attachments Attachments { get; } public virtual DataBrowser Browser { get; } public virtual string Cause { get; set; } public virtual int CreatedBy { get; } public virtual DateTime CreationDate { get; } public virtual string Description { get; set; } public virtual string ItemCode { get; set; } public virtual DateTime LastUpdateDate { get; } public virtual int LastUpdatedBy { get; } public virtual int Owner { get; } public virtual string Solution { get; set; } public virtual int SolutionCode { get; } public virtual int Status { get; set; } public virtual string Symptom { get; set; } public virtual SAPbobsCOM.UserFields UserFields { get; } public extern KnowledgeBaseSolutionsClass(); public virtual extern int Add(); public virtual extern int Close(); public virtual extern string GetAsXML(); public virtual extern bool GetByKey( int SolutionCode); public virtual extern int Remove(); public virtual extern void SaveToFile( string FileName); public virtual extern void SaveXML( ref string FileName); public virtual extern int Update(); }
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